We confide the delivery of our products to specialized organisms in the transportation, as La Poste or Chronopost International for the small packets, or again the NORMATRANS society for packets more big and heavier.

We contract an insurance for the transportation, nevertheless he is incumbent upon you to respect the controlled of receipt of packet, that are regulated in the profession.

Some either the beneficiary kept to route you your purchase, it is good to recall some controlled of bases on the transportation :

- The merchandise always travels to the recipient's own risks (that is to say you!)

- You always must :

- To control the general state of the packet.
- To control the number of packet if it is the case.
- To control the state of the merchandise in the or the packets.
- To do some reserves immediately on the good of transportation before signing it.
- So reserves has, décrivé the most merely and as clearly as possible the or the problémeses noted.
- In no cases, the mention "under reserves of déballage", or "under reserves of controls", can be taken in account.

In case of damages and non respect of these orders, no complaints will be able to be taken in accounts.

If you meet a probléme of delivery, and that you have respect the procedures above, you need in more, to send by advisable mail with acknowledgment, to the carrier having taken in charge your packet to his/her/its enlévement. (the coordinates are on the good of transportation)
You have 48 hours to signal all incidental due to the transportation.

In case of doubts or problémeses, don't especially hesitate to contact us either by tdo.gace@orange.fr promenade, either by téléphonne at 02.33.35.74.63, at the hours of opening.